🚚 Shipping & Delivery Policy

At Ele Mart, we’re committed to delivering your favorite products—whether toys, fashion, or lifestyle essentials—quickly, safely, and affordably. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders across India.

📦 Order Processing Time

All orders are processed within 1–2 business days.
Orders placed after 10:00 PM IST, on weekends, or public holidays will be processed the next working day.

🚀 Shipping Methods & Estimated Delivery Time

Shipping Type : Estimated Delivery Time : Availability :

Standard Delivery 3–7 business days All India

Express Delivery 1–3 business days Select metro cities

Local Delivery Same-day or next-day Within city limits

Note: Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or high demand.

💰 Shipping Charges

Free shipping on orders above ₹199.
Orders below ₹199 may incur a flat shipping fee of ₹49.
Express delivery charges vary by location and will be displayed at checkout.

📍 Delivery Coverage

We currently ship only within India.
Some remote or non-serviceable areas may have limited delivery options. You’ll be notified if your location is affected.

🔍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS.
You can also track your order anytime from the My Orders section on our website.

🛑 Delivery Issues

If your package is delayed, damaged, or missing:

Please contact our support team at support@elemart.in within 48 hours of delivery.
We’ll investigate and offer a resolution in line with our Refund Policy.

🤝 Contact Us

For any shipping-related queries, feel free to reach out via: