💰 Refund Policy – Elemart.in

Effective Date: 12.07.2025

At elemart.in, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a smooth and transparent refund process.

🔁 Eligibility for Refunds

You may be eligible for a refund if:

• The item was defective, damaged, or incorrect upon delivery

• You raised a return request within 7 days of receiving the product

• The product is unused, in original packaging, and includes all accessories

🚫 Non-Refundable Situations

Refunds will not be granted if:

• The return request is made after 7 days of delivery

• The item has been used, washed, or altered

• The product is marked as non-returnable or final sale on the website

• The damage was caused due to improper usage after delivery

📦 Return Process

To initiate a return:

1. Contact our support team at 📧 support@elemart.in or 📱 +917457996166

2. Share your order ID, item details, and reason for return

3. We’ll arrange a pickup or guide you on shipping the item back

4. Once received and inspected, we’ll notify you about the refund approval

💳 Refund Method & Timeline

• Approved refunds are processed to the original payment method

• Refunds are typically issued within 5 working days after item inspection

• For cash-on-delivery orders, we’ll require bank account details to complete the refund

📣 Need Help?

Reach out to us anytime—our team is here to resolve issues with care and speed.
📧 support@elemart.in | 📱 +917457996166